Avena Clinic Ltd Terms and Conditions

 

Last Updated: 25th May 2024

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Welcome to Avena Clinic. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

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1. Introduction

 

1.1 These Terms and Conditions govern your use of our website located at www.avenaclinic.com.

 

1.2 By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website.

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2. Intellectual Property Rights

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2.1 Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved.

 

2.2 You may view, download for caching purposes only, and print pages from the website for your personal use, subject to the restrictions set out below and elsewhere in these Terms and Conditions.

 

3. Acceptable Use

 

3.1 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

 

3.2 You must not use our website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

 

4. Services

 

4.1 Avena Clinic provides aesthetic services including volume restoration, wrinkle reduction, and online skin consultations.

 

4.2 All services provided are subject to availability and the discretion of the Medical Director, Dr Hen.

 

4.3 The results of aesthetic treatments may vary from person to person, and no specific results can be guaranteed.

 

5. Bookings and Payments

 

5.1 All bookings for services must be made through our booking link or by contacting us directly.

 

5.2 Payments for services must be made in accordance with the payment terms specified at the time of booking.

 

5.3 We reserve the right to cancel or reschedule appointments at our discretion.

 

6. Cancellations and Late Arrivals

 

6.1 If you wish to cancel an appointment, you must provide at least 48 hours' notice. If sufficient notice is not provided, your deposit will be forfeited.

 

6.2 Appointments can be rescheduled up to 48 hours in advance without forfeiting the deposit.

 

6.3 If you are more than 10 minutes late to your appointment, we regret that we will be able to see you. Your appointment will need to be rescheduled and a rescheduling fee of £50 will be applied. 

 

7. Limitation of Liability

 

7.1 Avena Clinic will not be liable for any direct, indirect, or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.

 

7.2 Nothing in these Terms and Conditions will exclude or limit our liability for any matter which it would be illegal or unlawful for us to exclude or limit, or to attempt or purport to exclude or limit, our liability.

 

8. Privacy and Data Protection

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8.1 Your privacy is important to us. Our Privacy Policy, which sets out how we collect, use, and protect your personal information, can be found here.

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9. Changes to Terms and Conditions

 

9.1 We may revise these Terms and Conditions from time to time. Revised terms and conditions will apply to the use of our website from the date of publication of the revised terms and conditions on our website.

 

10. Governing Law

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10.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

 

10.2 Any disputes relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

11. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Avena Clinic Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: contact@avenaclinic.com
Phone: +44 7441 341606